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On-Demand Group offers technology solutions to accelerate your business. Through a flexible hiring system, we put you in contact with the tech industry’s brightest minds on your budget.
Companies striving for organizational success must critically evaluate budget, time, efficiency, products, and operations. When it comes to healthcare software, our client stands out for their commitment to enhancing therapy access through innovative technology. By partnering with On-Demand Group (ODG), the client sought to optimize its operations across multiple national and international locations to improve efficiency and reduce costs.
Obstacle
Our client, a multinational healthcare software provider, needed a consulting partner capable of delivering high-quality services within a strict budget. Serving over 30 clients across three different countries, they needed robust onshore and offshore support to manage their global operations effectively. Faced with escalating costs for minimally skilled consultants they found their existing partners were no longer cost-effective for their operations. This challenge created an urgent need for a more economical staff augmentation solution that would reduce expenses, expand their geographic reach and ultimately scale their IT delivery teams to meet increasing demands. Our competitive staff augmentation models and multinational recruitment capabilities led the client to choose us for providing essential resources to their global teams, entrusting us to enhance efficiency and manage growth effectively.
Solution
Our strategy involved three approaches: pairing highly skilled consultants with existing projects and needs, implementing mini teams called Pods, and creating a multinational team of consultants that would allow work coverage over a 15-hour period every day.
We provided expert consultants for:
· Quality Analytics
· NET/Angular Development
· Salesforce Development
· Salesforce Administration
· Business Analysis
· Project Management
· Network Operations Center Specialists
· Data and Data Engineering
· Infrastructure Support
To place these professionals, we followed our standard recruitment model. This involves performing multiple rounds of technical screenings to qualify candidates ensuring cultural, behavioral, and technical fit with our client.
To enhance development in the Philippines and Mexico and accelerate project delivery, we formed specialized teams known as ‘Pods.’ These specialized development teams consist of a lead, two mid-level resources, and one junior resource. By establishing these Pods, we ensured our client was able to increase their velocity while staying cost-effective. These teams also streamline the ramp-up process for onboarding new nearshore and offshore team members by pairing them with our Pod team lead for mentorship, issue resolution, task allocation, and coaching sessions. Through this Pod approach, our client was able to meet their velocity goals and decrease their delivery time, leading to more time for new projects.
With tight timelines to meet their customers’ needs, our client needed a cost-effective way to increase their speed while maintaining a conservative budget. By placing resources across the US, Mexico, and the Philippines, we were able to span a 15-hour shift starting at 3 a.m. EST and ending at 6 p.m. EST. Not only did this decrease their delivery timelines, but it was also half the price in comparison to US-based talent and only available to work from 8 – 5 p.m. EST.
In addition to providing multinational consultants to support their teams, our team members played a key role in the creation of engagement site templates that allowed their developers to enjoy a lower-code environment. This drag-and-drop functionality significantly accelerated their development process and delivery time, allowing for quicker project completion.
Outcome
Due to these multifaceted solutions, the client reduced project timelines and costs, increased revenue through new client onboarding, and achieved long-term resource savings. These savings have been strategically redirected to core business areas, enhancing overall business sustainability.
Results
ODG’s solutions have streamlined operational efficiencies and are seamlessly aligned with our client’s mission to expedite patient access to therapy. By significantly reducing both time and costs, our client has been able to reallocate resources to enhance patient support services and expand their therapeutic reach, furthering their impact in the healthcare sector. As our client expands, ODG remains an integral partner, consistently ready to adapt and scale solutions to meet their evolving needs. Our commitment to delivering exceptional value and innovation is unwavering. Partner with ODG to transform your technological capabilities and achieve remarkable business outcomes. Contact us to learn how we can tailor our solutions to meet your business needs.